Processing Time

Orders are processed within 7–10 business days from the date of order confirmation, unless otherwise stated.

Business days do not include weekends or holidays.

​

Shipping Time

Once processed, most orders ship within 7–10 business days.

You will receive tracking information via email once your order has shipped.

Delivery times vary based on destination and carrier.

​

Shipping Methods

Orders are shipped via USPS or other carriers depending on destination.

We offer FREE standard shipping within the United States.

​

Shipping Delays

Shipping timelines may be affected by carrier delays, weather conditions, customs processing, or high order volumes.

We are not responsible for delays once the package has been transferred to the carrier.

If a significant delay occurs before shipment, we will notify you.

​

Returns

You may return non-personalized items within 7 days of receiving your order for a refund or exchange.
To qualify:

• Items must be unused, in original packaging, and in resalable condition.

• Buyer is responsible for return shipping unless item is defective or incorrect.

No returns or refunds on personalized, custom, or sale items.

​

Refunds

We accept returns of eligible non-personalized items within 7 days of delivery.

To qualify for return:

• Item must be unused
• In original packaging
• In resalable condition

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Personalized, custom, made-to-order, or sale items are final sale and not eligible for return or refund.

​

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please email commongirlcreations@gmail.com within 7 days of delivery.

Include:

• Your order number
• Clear photos of the issue
• A brief description

Failure to notify us within 7 days may result in denial of claim.

​

Contact Us

 Jennifer M Morrison LLC
commongirlcreations@gmail.com
St. Augustine, Florida 32086
United States